TSIB National Director of Claims
Company: Turner Construction Company
Location: Saddle Brook
Posted on: October 19, 2024
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Job Description:
Division:Turner Surety & Insurance Brokerage
Project Location(s):Saddle Brook, NJ 07663 USA
Minimum Years Experience:10Travel Involved:10-20%Job
Type:RegularJob Classification:ExperiencedEducation:Bachelors
DegreeJob Family:Insurance and ClaimsCompensation:Salaried
Exempt
TSIB is seeking a National Director of Claims. This is a remote
role with the option of a hybrid working arrangement. The candidate
should possess the ability to lead and develop a sophisticated team
of claims professionals handling and managing a wide variety of
Construction-related General Liability claim functions, overseeing
our claims team nationwide, Litigation, Professional Liability and
Builders Risk claims. Responsible for driving optimum claims
outcomes, supporting operational goals and business objectives
while delivering superior customer service to our policyholders and
agents, all in support of our commitments to our stakeholders.This
is a role for a dynamic Claims leader who thrives in a fast paced
environment with a focus on managing and developing staff. The
ideal candidate will have a strong general liability background
with exposure to handling claims nationwide. Additionally, this
candidate will be responsible for reporting out department results
to senior management and must have a superb analytical and
financial background with excellent presentation and communication
skills.Job Responsibilities
* Plans, controls and coordinates claims activity and workflow
within claims unit/department in order to maintain the highest
professional customer service and technical standards, and to
ensure work is produced in a timely fashion and that all deadlines
are met, including ensuring timely and appropriate settlement, and
maintaining acceptable closing ratios.
* Identifies training needs within the various claims units and
partners with claims training resources to ensure the development
of high quality training and education programs.
* Recommends claims procedural changes and plans, organizes and
implements these changes in accordance with company guidelines.
Keeps current on all changes affecting work production.
* Maintains override capability, authorizes settlements up to
designated authority limits, and submits recommendations to
designated officials for those claims in excess of authority
level.
* Oversees and controls allocated claims expenses.
* Provides performance management activities for personnel measured
against business objectives and claims activity.
* Coaches, mentors, and supports continual professional development
of staff. Recommends appropriate skill development to ensure
optimum contribution of team to achieve company results.
Job Qualifications
* 10+ years claims experience in the Property & Casualty Industry.
Construction claims experience preferred.
* 7+ years claims management experience.
* Multi-jurisdictional understanding of legal issues.
* Ability to lead a team of claims specialists who are technically
experienced in severity claims. Strong people and management skills
to properly performance manage staff.
* Ability to analyze reports and trend analysis to identify
issues.
* Experience in complex coverage analysis and significant large
loss evaluations, loss allocations.
* Superior communication, strategic thinking and problem-solving
skills.
* Excellent presentation skills, customer service, organizational
and interpersonal skills.
* Demonstrated financial acumen (budgeting, cost/benefit analysis,
ROI, etc.).
* Strong knowledge of claims business processes, procedures and
workflows required.
* Demonstrated ability to manage and develop staff.
* College or legal degree preferred.
Turner Surety and Insurance Brokerage, Inc. is an Equal Opportunity
Employer -minorities/females/veterans/individuals with
disabilities/sexual orientation/gender identity.VEVRAA Federal
Contractor
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Keywords: Turner Construction Company, Westport , TSIB National Director of Claims, Executive , Saddle Brook, Connecticut
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