Operations Director North America (Newark)
Company: KLM Equipment Services
Location: Newark
Posted on: October 22, 2024
Job Description:
USA > NewarkAbout usAt TCR Group, we're revolutionizing the
aviation industry with integrated solutions for Ground Support
Equipment (GSE). Headquartered near Brussels Airport, we operate in
over 200 airports globally, including North America, Europe, Asia
Pacific, and the Middle East. Our team of 1,700 employees drives
our success, making TCR a trusted partner worldwide.As the global
leader in our niche market, TCR is rapidly expanding, introducing
our unique turnkey model to the North American market. Our success
is driven by our dedicated employees, who are at the heart of our
company.The opportunityWe are seeking an Operations Director to
oversee multiple airport operations and establish new ones in the
region. This role requires a high degree of autonomy and end-to-end
responsibility for delivering excellent service, ensuring top-tier
GSE availability, and maximizing TCR's asset value. In this role,
you will report to the Managing Director. This role is located in
Newark, New Jersey.Where you'll thrive:
- Operations ManagementOversee multi-site operations, ensuring
safety, maintaining standards and overseeing maintenance.Align
operations with Group strategy, enhance efficiency, and drive cost
reductions.Build an empowered and accountable organization.Develop
agile, self-steering teams with open communication.Lead and support
Operations Managers and staff with TCR's core values in mind:
- Safety LeadershipEstablish and maintain a zero-harm safety
culture at new and existing TCR sites.Ensure daily safety for all
team members and stakeholders.
- Customer RelationsMaintain positive relationships with
customers, exceed expectations, and ensure adherence to Service
Level Agreements.Facilitate communication and support new operation
start-ups.Manage P&L for sites and workshops.Implement
efficiency improvements and cost-saving initiatives.
- Strategic ImplementationSupport and execute TCR Americas
Strategy in line with the overall Group strategy.The ideal
candidate:Demonstrates exceptional leadership skills, capable of
inspiring and guiding teams to success.Hands-on, driven
entrepreneur with a strategic long-term vision. Maintains a
relentless drive for excellence in all aspects of work.Highly
self-steering, capable of managing responsibilities independently.
Solutions-oriented with an open mind for new ideas and
approaches.Tackles challenges with a positive attitude and a "don't
worry, I got this" mentality.Excellent communication skills with
the ability to build strong partnerships with various stakeholders.
Fluent in English (verbal and written); Spanish proficiency is a
plus.Strong technical background or a keen interest in developing
technical expertise. Working knowledge of the aviation and Ground
Support Equipment (GSE) industry is a definite plus.Skilled in
planning and implementing operational projects efficiently.*Travel
is a requirement*Why Join Us:Join us in our commitment to
sustainability and revolutionize the aviation industry. At TCR, we
offer more than just a job-we provide long-term career
opportunities in a dynamic environment where you can develop
personally and professionally. Our passionate team is dedicated to
setting new standards in aviation while having fun and achieving
excellence. If you are a driven leader with a passion for
innovation and sustainability, we invite you to join our team and
help shape our growth trajectory.
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Keywords: KLM Equipment Services, Westport , Operations Director North America (Newark), Executive , Newark, Connecticut
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