Director, Commercial Innovation & Data Science - JJMT Surgery

Company: Disability Solutions
Location: Raritan
Posted on: November 1, 2024

Job Description:

Johnson & Johnson is currently seeking a Director, Commercial Innovation & Data Science to join our JJMT Surgery team located in Cincinnati, OH or Raritan, NJ.At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Position Overview:Enabling an insights-based commercial ecosystem is a critical growth accelerator for J&J MedTech. The Director, Commercial Innovation & Data Science is responsible for guiding a team to co-shape and stand-up key ecosystem elements that will fuel a data and insight-driven approach, while improving commercial effectiveness and productivity. This also includes shaping strategy and driving successful implementation of omnichannel & eCommerce capabilities. Elements include: omnichannel transformation, ecommerce, data enablement, data science models, tools/capabilities to drive more data-based next best actions across the organization; as well as driving pull-through of a customer-centric, insights-based approach (e.g. Integrated Customer Experience Planning).The position will reside within the Digital & Commercial Innovation team and serve as a key partner & SME across functions, including: Marketing, Finance, Field Sales and Key Account Management teams. The role will also be responsible for shaping the development & delivering the ecosystem, with an end-to-end commercial lens, speed to impact and seamless user experience, in close partnership with Commercial Excellence team members (Directors of Strategic Business Insights, Customer Insights) & other partners (Customer Solutions "the Center," IT, etc.) to ensure coordination of efforts and continuity across data sources, deliverables and tools/capabilities for JJMT Surgery. The Director will help define data strategy (including new data sets needed) and drive execution with the "Center" to support JJMT Surgery business needs as part of the JJMT Commercial Master Data Management efforts. Additionally, the Director will guide the product roadmap of commercial capabilities - from product vision, roadmap and goals in alignment with stakeholder partners and leaders. They will guide their teams to collaborate closely with Platform & Business Unit leaders, cross-functional partners, including JJT and business stakeholders, to define business requirements, co-shape solution(s), data & user testing, ensure product delivery and successful user acceptance and adoption.Major Duties & Responsibilities

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• Collaborate with partners to shape & launch ecosystem, including: - Critical ecosystem elements, roadmap and prioritized value delivery aligned with business objectives, and seamless user experience.
• Guide advanced data science models as part of ecosystem intelligence - e.g. predictive models and next best actions.
• Guide the product backlog with ongoing partnership with stakeholders & cross-functional teams to deliver maximum value to customers with speed to impact.
• Flawless execution of all capability launches\r\r
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  • Guide development and implementation of data operations strategies, policies, and procedures to drive data integrity, while ensuring efficient and effective data management for JJMT Surgery.
  • Guide & champion development and pull-through of Omnichannel, eCommerce capability strategy & implementation across the organization, including: - Operationalize usage of segmentation and multi-touch attribution
  • Continued capability build, with additional data sources & added intelligence to next best actions.
  • Integrated Customer Experience Planning: Ongoing operationalization, integration into our ways of working to drive impact for the Customer and commercial effectiveness.
  • eCommerce: Improved user experience on J&J Customer Connect.\r\r
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    • Support scaled capability development (Targeting Engine & others) as part the ecosystem. Partnership across teams to shape & launch.
    • Guide development and execution of data strategy for US JJMT Surgery commercial teams, in partnership with "the Center".
    • Maintain a team of engaged and high performing people including being responsible for the recruitment, development, coaching and overall performance and development team members, and others.
    • Guide the "intake" process of Omnichannel, Data, Scaled Tool/Capability, Data Science requests.
    • Manage, prioritize, and execute strategic and tactical efforts, ensuring alignment with business growth priorities and speed to impact.\r\r

Keywords: Disability Solutions, Westport , Director, Commercial Innovation & Data Science - JJMT Surgery, Executive , Raritan, Connecticut