FIELD SERVICE ENGINEER

Company: Kurt J Lesker
Location: Lakewood
Posted on: October 24, 2024

Job Description:

KDF Technologies is a leading manufacturer of PVD (physical vapor deposition) capital equipment to the semiconductor and telecommunications market. Located in Northern NJ, we serve a variety of industries and companies from startups to Fortune 500 organizations. We currently have an immediate opening for a Field Service Engineer.

Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Responsibilities:

• Install and repair KDF PVD equipment at customer sites.
• Train customers both in the field and in the factory on proper operation and maintenance.
• Travel to customer sites for warranty and paid service visits.
• Interface with customers and suppliers in a professional manner.
• Recommend and sell parts and service.
• Prepare service reports and other supporting documentation related to customer interactions.
• Provide technical support to customers via Internet, phone, and email.
• Perform complex electrical and mechanical alignments and calibrations on KDF equipment at KDF factory.
• Host customer acceptance test visits at KDF factory.
• Advise and work with KDF sales on possible new system orders.
• Interface between customer and KDF application lab to help resolve process issues.
• Work with engineering to resolve technical and assembly items.
• Able to lift up to 50 lbs.
• Follow company policies and procedures.
  Education, Experience, and Licensing Requirements:
• A.A.S. degree in Technical or Mechanical discipline.
• Proven experience in field servicing industrial machinery or equipment, preferably in semiconductor.
• Strong troubleshooting skills, ability to work with minimal guidance.
• Excellent interpersonal skills, ability to communicate effectively with a technical customer base and factory.
• Willingness to travel to customer sites in the U.S., travel approx. 50%.
  Company offers a full benefits package which includes company-paid medical/dental insurance, 401k plan, paid vacations, and sick time. Salary is open based upon experience.
  KDF is an Equal Opportunity Employer.
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Keywords: Kurt J Lesker, Westport , FIELD SERVICE ENGINEER, IT / Software / Systems , Lakewood, Connecticut