Markets Operations AI Transformation & PMO Lead - Executive Director
Company: JPMorganChase
Location: Jersey City
Posted on: April 1, 2026
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Job Description:
Description Join us to re-imagine Markets Operations with
advanced AI and intelligent automation. You’ll work at the
intersection of Operations, Applied AI, Technology, and
Transformation to convert complex front-to-back challenges into
scalable, data-driven solutions that unlock efficiency, resilience,
and measurable impact for our clients and our business. As an AI
Transformation & PMO Lead - Executive Director, you will lead
multi-pillar transformation initiatives end to end—shaping the
vision, setting measurable objectives, and ensuring disciplined
execution. Your leadership will embed data, risk, and control rigor
to deliver sustainable results at scale. Be part of a team that
values innovation, transparency, and continuous improvement. As the
AI Transformation & PMO Lead – Executive Director, you will oversee
the end-to-end re-imagining of Markets Operations using advanced AI
and automation. You will translate operational pain points into
scalable AI solutions, define value hypotheses, and set measurable
success metrics. Your responsibilities include driving data
strategy, managing program governance, and ensuring compliance with
regulatory, risk, and control requirements. You will facilitate
cross-functional coordination, optimize operating models, and
institutionalize best practices for sustainable scale. Your
leadership will cultivate a culture of data-driven decision-making
and continuous improvement. Job Responsibilities: Lead the
end-to-end re-imagining of Markets Operations using advanced AI and
automation, grounded in front-to-back process expertise. Translate
operational pain points into scalable AI solutions; define problem
statements, value hypotheses, and measurable success metrics.
Partner closely with Operations, Applied AI, Technology, and
Transformation to co-design data-driven solutions and ensure
aligned execution. Drive data strategy for initiatives: define data
requirements, partner on data sourcing/quality, and embed analytics
for monitoring and value tracking. Own the delivery lifecycle from
discovery and prioritization through MVP, scaling, change
management, and benefits realization. Establish and run strong
program governance across multi-pillar portfolios; manage RAID
logs, dependencies, and decision forums. Oversee PMO reporting:
produce timely, accurate, insight-led dashboards and narratives on
status, risks, issues, and outcomes for senior stakeholders. Ensure
compliance with regulatory, risk, and control requirements;
integrate operational resiliency and audit readiness into design
and execution. Facilitate cross-functional coordination, workshops,
and intake/prioritization routines to maintain momentum and resolve
blockers. Optimize operating models and processes
post-implementation; institutionalize learnings, playbooks, and
controls for sustainable scale. Coach and support program teams;
cultivate a culture of data-driven decision-making, transparency,
and continuous improvement. Required Qualifications, Capabilities,
and Skills: Proven track record in product or transformation
leadership within financial services, preferably with experience of
Operations. Deep understanding of front-to-back Markets Operations
processes, including trade lifecycle, risk management, regulatory
requirements, and operational workflows and the associated risks
and controls. Expertise in AI, automation, and digital
transformation in operational environments. Strong experience in
managing large-scale, complex programs with multiple stakeholders
and competing priorities. Expertise in PMO best practices,
governance, and reporting frameworks. Exceptional leadership,
communication, and stakeholder management skills. Ability to
operate at both strategic and tactical levels, driving vision while
ensuring execution. Program & Project Management skills. Bachelor’s
degree.
Keywords: JPMorganChase, Westport , Markets Operations AI Transformation & PMO Lead - Executive Director, IT / Software / Systems , Jersey City, Connecticut
