Patient Care Associate - Goshen
Company: Planned Parenthood of Greater New York
Location: Goshen
Posted on: May 6, 2024
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Job Description:
At Planned Parenthood of Greater New York (PPGNY), our greatest
strengths are the employees who empower every individual with the
information, resources, and care they need to live happy, healthy
lives.
We are a team of trusted health care providers, educators, and
fierce advocates committed to advancing equity and improving health
outcomes in communities that face systemic barriers to quality,
innovative sexual and reproductive health services -- including
birth control, pregnancy testing, emergency contraception, cancer
screenings, STI testing and treatment, HIV testing and prevention,
transgender hormone therapy, wellness exams, crisis counseling, and
financial counseling. PPGNY also proudly provides compassionate,
nonjudgmental abortion services.
Picture yourself here: When you join PPGNY as a Patient Care
Associate you will be responsible for patient intake in the clinic
and front desk, obtaining complete medical history, provides
education about human sexuality, family planning, abortion,
colposcopy, LEEP and general health education, as applicable.
What the Health Care Associate does:
Reviews the patient health history for completeness and records
findings. Alerts APC regarding critical information about the
patient chief complaint, history of present illness, and other
patient information.
Documents competently in the electronic medical record using the
correct PPGNY templates and forms.
Assists in promoting optimum center operations, excellent patient
service and compliance with both agency and funding source policies
and regulations.
Adheres to affiliate goals and policies on professionalism, wait
time in-clinic and on the phone, and the system for addressing
client complaints.
Assess flow of patients through health center to minimize patient
wait times.
Assists in the orientation and training of new clinic staff, as
indicated
Ensures charge capture and financial reporting by accurately
documenting in EHR and completing CVR data as appropriate for all
medical and counseling services provided.
Ensures access to interpreter services for patients with
communication barriers.
Perform other duties as assigned.
Provides health education and care related to sexual and
reproductive healthcare
Provide accurate patient centered, non-judgmental, education
according to MS&G and signs informed consent related to
visit.
Performs laboratory tests as ordered, completes laboratory
requisitions, and packages labs for transport according to PPGNY
lab procedures. Runs Daily Controls.
Performs clinic opening and closing duties; clinic and equipment
cleaning; re-stocking supplies, etc. Reports facility and equipment
issues, as indicated
Follows all lab and quality assurance protocols; uses appropriate
personal protective equipment (PPE) and infection control
precautions
Assists in abortion service in a variety of functions as needed,
including abortion counseling, Products of Conception (POC) room,
float and assisting in surgical room.
Attends monthly didactics and incorporates information into daily
care provision.
Maintains clinical skills and competencies as required by PPGNY,
PPFA, and NYS DOH. Participates in annual competency checks and
training for all new services, tests, and skills as assigned.
Maintains up-to-date Basic Life Support (BLS) certification.
Minimum Qualifications:
High school diploma/GED
Medical Assistant certification from an accredited school or
program
Minimum 1 year of work experience as a Medical Assistant
A demonstrated commitment to PPGNY's mission related to bodily
autonomy, health equity, and gender and racial justice
Experience with Electronic Health Records
Superior customer service and teamwork skills
Flexibility in work schedule including non-consecutive workdays,
evenings or Saturdays
You are interested in expanding your analysis and knowledge about
the role that racial inequity plays in our society, and are
committed to building and/or deepening your commitment to racial
equity in your work
What makes you stand out:
Prior Medical Assistant experience
Previous experience working with electronic health record.
Proficiency in other languages
Prior Planned Parenthood employment
Prior health care employment
Previous experience in a high-volume customer service role
Work experience in Sexual Reproductive Health
Work experience in Phlebotomy, Urinalysis, Pregnancy Testing, Rapid
HIV Testing
Knowledge of Medicaid screening
PPGNY's benefits package includes:
Generous PTO and holiday schedule
Medical, dental and vision coverage options for you and eligible
dependents
FSA, HSA, Commuter pre-tax reimbursement funds
Short and Long Term Disability, Free Basic Life and AD&D
401(k) Retirement Plan with Safe Harbor contributions after 1 year
of employment
All positions at PPGNY require:
Proof of immunization or immunity to certain communicable diseases
(including influenza during the flu season and Covid-19) and
testing for tuberculosis. These certifications are required by the
NYC DOHMH Health Code, NYSDOH and OSHA.
Planned Parenthood of Greater New York (PPGNY) is a leading
provider, educator, and advocate of sexual and reproductive health
care in New York State. PPGNY is proud to provide a wide-range of
family planning services at our 28 health centers and mobile care
units. We care for everyone regardless of their immigration status,
zip code or ability to pay. PPGNY's education and outreach programs
are backed by medically-accurate, evidence-based information that
allows people to make informed decisions about their health and
future. As a voice for reproductive freedom, PPGNY supports
legislation and policies that ensure all New Yorkers have access to
the full range of reproductive health care and education.
At PPGNY, we provide the absolute best care to our patients and our
communities through innovative health care delivery and education
programming. We care for everyone who walks through our doors
regardless of insurance, ability to pay or immigration status. As a
leading voice for reproductive freedom, PPGNY fiercely advocates
for policies to ensure that all New Yorkers will have access to the
full range of reproductive health care services and
information.
PPGNY is committed to diversity, equity, and inclusion. We believe
we are most impactful when people with a wide range of backgrounds,
experiences, and identities come together with common purpose. We
encourage candidates from all backgrounds to apply.
Keywords: Planned Parenthood of Greater New York, Westport , Patient Care Associate - Goshen, Other , Goshen, Connecticut
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