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Revenue Support Associate

Company: VirtualVocations
Location: Springfield
Posted on: October 30, 2024

Job Description:

A company is looking for a Revenue Support Associate (Salesforce) to assist their sales team and manage Salesforce cases.



Key Responsibilities

Support the sales team by solving Salesforce cases and meeting monthly SLAs
Identify opportunities for efficiencies within systems and processes
Collaborate with cross-functional partners to reduce contact rates and improve user experience


Required Qualifications

1-2+ years of experience supporting Salesforce or a similar enterprise-level application
Experience supporting stakeholders in a large-scale sales or service organization (50 - 200 users)
Experience managing a ticketing system with high-volume and diversity of requests (1,000/month)
Interest in learning about Salesforce and best-in-class sales applications
Desire to expand skill-set to manage projects and system changes

Keywords: VirtualVocations, Westport , Revenue Support Associate, Other , Springfield, Connecticut

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