Hospitality Host

Company: Craft
Location: New York
Posted on: November 4, 2024

Job Description:

About the Role:The Host position at Craft is a key role in delivering exceptional customer service and creating a memorable dining experience for our guests.Key Responsibilities:

• Welcoming and greeting guests, ensuring a seamless flow through the restaurant and to arranged dining tables.
• Coordinating and communicating with the Chef and managers openly regarding service.
• Checking-in, storing, securing, and retrieving outerwear and assorted personal belongings for guests.
• Printing all menus as well as updating and printing shift summary notes.
• Speaking clearly and persuasively in positive or negative situations and responding well to questions.
• Upholding service standards to ensure a memorable guest experience.
• Maintaining and upholding our company's vision and values.
• Demonstrating a passion for details and a willingness to learn.
• Taking part in pre-service duties and applicable closing duties.
• Exhibiting a familiarity with daily menus.
• Participating in service/culinary education sessions.
• Maintaining a safe, sanitary, and organized work environment.Qualifications and Requirements:
  • At least 1 year in a Host(ess) position in a upscale dining setting.
  • Knowledge of POS and reservation systems.
  • Has a sincere interest in the hospitality industry.
  • Demonstrate clear written and verbal communication skills.
  • Able to work in a team environment and welcome feedback and direction.
  • Capability to stand for prolonged periods of time.
  • Lift up to 50 pounds of weight.
  • Ability to reach, bend, stoop, climb up and down stairs, walk, carry multiple objects.Perks and Benefits:
    • Medical, Dental, Vision Insurance options for full time employees.
    • Paid Time Off, increases with length of service.
    • Daily family meal provided.
    • Team outings, trainings, and speakers.
    • Flex spending options (medical, transit, parking, dependent care).
    • Bi-monthly restaurant dining vouchers ($720 annual value).Physical Demands:The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.Craft is an EEO Employer.

Keywords: Craft, Westport , Hospitality Host, Other , New York, Connecticut