Junior Production Support Analyst

Company: Innova
Location: New York
Posted on: April 26, 2025

Job Description:

Innova Solutions has a client that is immediately hiring for a Junior Production Support Analyst.

All potential candidates should read through the following details of this job with care before making an application.

Position type : Contract
Duration : 750 Seventh Ave. New York New York 10019
Hybrid : 3 Days Onsite

As a Junior Production Support Analyst, you will:
Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally ,ensure issues are tracked through to resolution.
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution.
Facilitate root cause investigations and manage the implementation of corrective and preventative measures.
Manage coverage during North America, Asia, and Europe market hours, including weekend pre-open ready-for-business checks.
Proactively identify and respond promptly to failures.
Partner with development teams to drive stability, operational excellence, and a culture of efficiency.
Ensure team knowledge is current and forward-looking.
Respond to regulatory and compliance issues with urgency.
Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues.
Review, execute, and verify production changes in strict accordance with procedures defined in change documents.
Take an active role in planned technology events, i.e., business continuity tests, ensuring recovery procedures are accurate and complete.
Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies.

Skills and Qualification
Strategic mindset with specific focus on tooling, automation, and efficiency.
Able to troubleshoot, problem solver, analytical.
Proficiency with Linux.
Proficiency with Database.
Strong scripting skills, like Perl, Python, or UNIX shell.
Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP).
Excellent spoken and written English communication skills.
Bachelor's degree in Computer Science or related field from an accredited college or university.

Skills and Skills
Experience providing application support for mission-critical applications.
Good working knowledge of trading and risk management business concepts.
Familiarity with job scheduling tools (Autosys) and version control tools (Perforce/Clear Case).
Familiarity with Cloud technologies and supporting applications hosted on cloud.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!
Abhay Pratap Singh
Technical Recruiter
abhay.singh@innovasolutions.com
(+1) 210-461-5235

PAY RANGE AND BENEFITS:
Pay Range*: $35.00 - $45.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
Named One of America's Best Employers for New Grads by Forbes 2024
Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any otherstatus protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Keywords: Innova, Westport , Junior Production Support Analyst, Professions , New York, Connecticut